Privacy Policy

Please read the following carefully to understand our privacy policy and practices regarding your personal information collected through our Website, and how we will treat it. Our policy gives you choices about what kind and how much information you provide to us and about how we use information you give us. Our goal is to provide you with a satisfying experience whilst allowing you to control your privacy.

Collection of Information

We do not collect any personal information about you. If you decide to place an order with us, there is certain personal information that we will require from you in order to process your order.

As concept “personal information” we mean  information that is unique to you and might include your name, delivery address, credit/debit card number and expiration date, billing address, e-mail address, telephone number, your age, occupation, and style interests.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. If you contact us, we may keep a record of that correspondence.

Our Website

We automatically gather anonymous information to monitor the use of our website (the volume and frequency of visitors, the webpages accessed and any information downloaded). We only use the data in the aggregate. This data helps us determine how much our visitors use parts of the site, so we can make improvements and offer relevant information & services to as many users as possible. We may publish or provide this aggregate, anonymous data to other people.

Like many other websites, our website may use ‘cookies’ from time to time.

If we send you an email or other electronic message, we may record where you open the message and click on particular links. This helps us better understand which products or services may be of interest to you. Please be aware that information you choose to send to us through our website or by electronic means may be insecure in transit, particularly where no encryption is used (eg. email, standard HTTP). We take reasonable steps to protect the security of personal information once it comes into our possession.

We collect, use and disclose your information to provide, administer, improve and personalise our products and services. We may, on occasions, use your information to notify you of any important changes to our site. We may also collect, use and disclose your personal information in relation to lawful requests from courts, government agencies and lawyers, suspected unlawful activity and acquisitions or potential acquisitions of our business.

If you don’t want to receive any promotional information from our website?

If you give your consent or sign up to our newsletter we may keep you informed by post, email, text or other electronic means about our products and special offers that may be of interest to you. If you prefer not to receive promotional or marketing information from our website, please un-tick the appropriate box as you go through the registration process.

Alternatively, you can opt-out of receiving promotional or marketing information at any time by changing your contact preferences in My Account, emailing us via our Contact Us form quoting your full name, address and postcode. Please remember to include your name, address and postcode along with any correspondence reference you may have.

 

How do we protected your personal information?

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you via our site.

the case when we disclose your information?

We may disclose your personal information to our service providers who operate elements of our service and process data on our behalf. These may include businesses who provide technology services such as hosting for our servers and email distribution, and business partners who provide delivery fulfilment services. Where such disclosures are made, this will be under contractual arrangements with us and carried out in accordance with the requirements of USA data protection law.

We may also disclose your personal information to our subsidiaries and affiliated companies for data processing, service and administration purposes. In addition, we may disclose your personal information to any successors in title to our business or to a buyer in the event that we or any of our assets are acquired by a third party (as your information may be one of the transferring assets).

We may carry out fraud and security checks with organisations involved in fraud prevention. If we or they suspect or identify fraud we and/or they may record this and may also pass this information to other organisations for the purpose of fraud prevention.

We will also disclose any of your personal information to any third party where we are under a duty to do so in order to comply with any legal obligation, or in order to enforce or protect any of our rights, property or safety (or those of our customers).

Third Parties Services

For dealing with third parties, you must register with these third parties and deal with them direct. We have no control over the content of those third party sites or the performance of these services. Please do note that you use these services at your own risk and that we can’t accept any responsibility for them or for any loss or damage that may arise from your use of them. Please check these policies before you submit any personal data to these websites.

The acces to your information

You have  the right to access information held about you. Your right of access can be exercised in accordance with USA data protection law.  You can exercise this right at any time by contacting us via our Contact Us form.

If you believe that your details are incorrect, you can amend your details by logging onto the My Account section on the website.

If you have any questions about  Privacy Policy or your Personal Data, please contact us via e-mail.

Cookies

Cookies are small files of letters and numbers that are downloaded onto your computer or mobile phone or other handheld device when you access certain websites. Cookies allow a website to recognise a user’s device and help your browser navigate through the website by allowing you to log in automatically or remembering settings you selected during earlier visits . Cookies do not harm your computer or mobile device.

 

 

How do we using cookies

We use cookies on this website for the following main purposes:

For technical purposes essential for the operation of this website, such as keeping track of your current shopping session and enabling you to proceed to checkout and pay for products.

We use cookies to collect statistical information about how visitors use this website, so we can improve the way this website works and measure the success of competitions and campaigns. And to enable us to fulfil our contractual obligations to third parties, for example to pay a partner if you have made a purchase on this website by following a link from their website.

By using and browsing this website, you consent to cookies being used in accordance with this Cookie Policy. If you do not consent, you must either disable cookies or refrain from using this website. Please go to the ‘How To Manage Cookies’ section for information on how to manage and disable cookies. You can also find information on popular browsers and how to adjust your cookie preferences by using google.com

You can enable or disable cookies by changing your website browser settings to accept or reject cookies as required. How to do this will depend on the browser you use. Please bear in mind that if cookies are not enabled on your computer, your activities will be restricted to browsing this website and you will not be able to add products to your shopping bag and buy them.

Checking Cookies – PC

Microsoft Internet Explorer 6, 7, 8

  • Go to ‘Tools’ at the top of your browser window. Select ‘Internet Options’. Click on the ‘Privacy tab’.
  • Ensure that your Privacy level is set to Medium or below to enable cookies.

Mozilla Firefox

  • Go to ‘Tools’ and select Options.
  • Click the Privacy icon.
  • Click on Cookies and choose ‘allow sites to set cookies’.

Google Chrome

  • Go to ‘Tools’ and select Options.
  • Click ‘Under the Hood’ and select the ‘Content settings’ button within the ‘Privacy’ section.
  • Choose ‘Allow local data to be set’.

Checking Cookies – MAC

Safari on OSX

  • Click ‘Safari’ and select ‘Preferences’.
  • Click ‘Security’ and then ‘Accept cookies’.

Mozilla and Netscape on OSX

  • Click on ‘Mozilla’ or ‘Netscape’ and select ‘Preferences’.
  • Find ‘Cookies’ under ‘Privacy and Security’.
  • Select ‘Enable cookies for the originating web site only’.

Microsoft Internet Explorer on OSX

  • Click ‘Explorer’ and select ‘Preferences’.
  • Find ‘Cookies’ under ‘Receiving Files.
  • Select ‘Never Ask’.

Opera

  • Click ‘Menu’ and select ‘Settings’.
  • Select ‘Preferences’ and then ‘Advanced’.
  • Select ‘Accept cookies’.

 

Your account access /security

To access your stored data on our site, you will need to input your login and password details. You’re responsible for maintaining the confidentially of your login details and any activities that occur under your account. If you have any concerns about your login details or think they have been misused, please contact Customer Services straight away to let us know. We can deactivate your account at any time.

Payment security

We’re working with Visa and MasterCard to make shopping online with a credit card even safer, and to help protect your card against unauthorized use, just like Chip and Pin does. If your bank or card issuer is already part of this scheme, you may have already seen the Verified by Visa or MasterCard SecureCode page when shopping online. If your bank hasn’t yet introduced these measures, here’s what you need to know: – Shop online with added security and peace of mind – Your password will be linked to your card, not your computer – This will help prevent unauthorized purchases. Just sign up using the on-screen prompts, create a password, and continue shopping. Alternatively, you can contact your bank directly for more information. Please note that if you choose not to register during your order today, we may need to ask you for an alternative payment method to complete your purchase.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us via the contact form.

if you have any questions please contact us via email to discuss